"We are a medium sized law firm that also collaborates with another law firm to ensure we cover most areas of expertise. When we get a new client, we ask the client to give some initial information about what they need help with. As one of the administrators, it is my job to search the organization for available and interested partners and associates with the right expertise to take on the client. The allocation process can be quite an complex and requires not only knowledge of the skillset of the 300 lawyers, partners and associates at the firm, but also an overview of the cases the firm has solved which are of similar nature. After we started using Quadim, the searching process has become so much easier. It ensure that we pick out the best suited people for any case."

"The key to quality and efficiency of administrating knowledge across the organization is to learn from previous cases whilst leveraging knowledge of everyone. This requires good systems. We initially solved this by creating our own skill matrix, dividing the organization into several knowledge areas and roles. However, we found that this became difficult to maintain. It also was not detailed enough so we built a knowledge bank of all previous cases. With Quadim we now have an overview which is so much better. The quality of the data is truly remarkable, and the administrators use the system for allocation and communication, whilst the other lawyers are now using the system to collaborate and get faster help on questions. It saves us time, and increased the quality in our offerings to our clients."